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An Authentic Salesperson Facing Professional Realities

Soriya Som, salesperson at Cockpit, shares with refreshing sincerity her vision of the sales profession. Her direct and unfiltered approach offers an authentic look at the daily joys and challenges of a field professional.

"What I Love About Sales is Meeting People"

Right from the start, Soriya reveals what truly motivates her in her profession: the human aspect. For her, sales isn't just about numbers or techniques, but above all a story of meetings and human exchanges.

Her Vision of Salespeople's Current State

Salespeople "On Fire"?

"Salespeople today are... They're on fire, right?"

Soriya observes particular energy among current salespeople, a form of intensity that characterizes the profession today. This observation testifies to her proximity with colleagues and ability to grasp sector dynamics.

The Reality of Prospecting

"I have to admit that prospecting... Is tiring"

With her usual frankness, she doesn't minimize the physical and mental difficulty of prospecting. This honesty contrasts with often idealized discourse about the sales profession.

Her Management Philosophy

The Importance of Knowing Your Teams

"A good manager is someone who understands personalities well, and acts accordingly"

For Soriya, managerial excellence lies in the ability to understand individualities and adapt your approach. This humanistic vision of leadership emphasizes personalization rather than standardization.

Her Observations on Work Organization

Remote Work According to Soriya

"Remote work is still... Still practical"

She pragmatically recognizes remote work advantages, without falling into excessive enthusiasm or systematic rejection.

The Question of Motivation

"A salesperson without variable pay is... A salesperson at Alan"

With her characteristic humor, Soriya references Alan (probably the French health insurance) to illustrate the importance of variable compensation in sales motivation.

Her Vision of the Ideal Company

What Makes a "Great Company"

"A great company is... A mission and product that make sense"

Soriya prioritizes meaning and company mission over superficial advantages. This approach reflects a generation's expectations seeking meaning in their work.

Her Relationship with Technology

AI as Ally

"AI will certainly... Make us save enormous amounts of time"

Unlike some more skeptical colleagues, Soriya sees artificial intelligence as an optimization opportunity rather than a threat.

CRM Management

"Filling my CRM is... Tedious and long, but it's automated now"

She expresses common frustration with administrative tasks while recognizing automation benefits.

Daily Sales Challenges

The Frustration of Missed Objectives

"Unachieved objectives mean... Potential demotivation spike, difficult economic context"

Soriya lucidly analyzes multiple factors that can explain underperformance, avoiding simplistic judgments.

The "Ghosters" Plague

"Ghosters are... Really not cool, either"

"A salesperson's biggest pain is... Having to do follow-ups 24/7 and having to chase your ghoster"

She simply expresses frustration shared by all salespeople: prospects who disappear without explanation.

Her Technological Preferences

In the CRM Battle

"Between Salesforce and HubSpot... HubSpot"

Her pragmatic choice probably reflects a preference for ease of use over technical complexity.

Taking Notes in Meetings

"Taking notes in meetings is... Not practical at all"

Soriya points to a concrete operational challenge: the difficulty of documenting exchanges while maintaining natural interaction.

Her Vision of Sales Success

The Ultimate Climax

"A salesperson's climax is... When they start their own company"

For Soriya, a salesperson's supreme accomplishment isn't signing a big contract, but entrepreneurship. This ambitious vision reveals her own aspirations.

An Authentic Personality

Self-Deprecation

"I'm terrible at improv, I could never be an actress"

Her humor and capacity for self-deprecation show through even in a professional context, revealing an endearing and accessible personality.

Conclusion

Soriya Som offers valuable testimony on sales profession reality seen from the inside. Her sincerity, pragmatism, and humanity paint the portrait of a professional who hasn't lost sight of the essential: human relationships. In a sector sometimes dehumanized by technology and processes, her approach centered on meeting and authenticity reminds us that sales remains fundamentally a profession of contact and exchange.

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