Cockpit for Customer Success Teams
Continuously optimize your customer satisfaction
Get a detailed view of your teams' skills and every customer interaction, identifying opportunities to optimize customer relationships, retention, and loyalty.
Make the most of your customer interactions
Continuously optimize your customer support
Empower your teams to become experts in their industry and product by leveraging real-world insights and best practices.
Get a complete view of all your customer interactions.
Identify and manage risks in real-time.
Uncover hidden opportunities and needs in your market.
Uncover the true voice of your customers
Gain a comprehensive view of customer interactions and align your entire team around a shared reality.
Uncover all your customers' feedback and expectations.
Anticipate their future challenges, questions, and concerns.
Create an exceptional customer experience.
Foster a true coaching culture
Every customer interaction becomes an opportunity for improvement across all your teams. Share best practices and use them to help your salespeople reach excellence.
Provide unlimited access to best practices.
Provide constructive feedback based on real insights.
Create personalized and highly effective onboarding journeys.
Unlock the full potential of your customer support
Conversation intelligence driving your growth.
Accelerate the onboarding of your new hires
Help your new account managers draw inspiration from the best practices and top performers from day one.
Provide continuous enhancement
Simplify progress tracking and areas for improvement, enabling you to take quick action to enhance performance.
Sustainably increase your sales
Boost your sales team's overall efficiency, enhancing customer satisfaction and driving operational excellence.
Everything you need to boost sales performance
Features designed to make life easier for you and your teams.
Get the most insightful meeting summaries
Automatically assess how well your sales methodology is applied
Effortlessly analyze your team's calls with just one click!
Auto-fill your CRM effortlessly
Connect all your favorite tools
Get the most out of Cockpit directly in your business tools: calls, video, or CRM. Quick to connect. Easy to use.
Frequently asked questions
Find quick answers to the most frequently asked questions.
3 minutes. Cockpit is extremely simple and quick to use. See for yourself!
Cockpit works in over 125 languages.
It is indeed necessary to use a videoconferencing tool (Google Meet, Microsoft Teams, Zoom...) OR a telephony tool to benefit from Cockpit's services.
Cockpit follows GDPR compliance, hosting data on secure servers in France and Europe, adhering to ISO 27001 standards.
Yes of course!
Record, transcribe, highlight, and share every meeting securely.